Cartridge HP360a-(CF508a Black). This compatible HP 85a toner cartridge works on the HP LaserJet Pro M1132 – M1138 – M1139 – M1212nf – M1217nfw MFP – M1219nf – P1102 – P1102W – P1109W.HP LaserJet Pro M1132 Multifunction Printer (CE847A)
HP LaserJet Printers – ‘Install Black Cartridge’ Displays
When trying to print, an Install Black Cartridge error message displays on the printer control panel or computer, or the attention light blinks on the printer.
This error message indicates that a toner cartridge is not installed, is not genuine, or an obstruction is preventing the toner cartridge from being recognized.
Install a toner cartridge to prevent this message from displaying. If a toner cartridge is installed and the message displays, use the following steps to fix the issue.
Step 1: Use genuine HP toner cartridges
Cartridge HP360a-(CF508a Black). HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English).
Purchase replacement cartridges and other supplies from the HP Store or local retailers.
If using genuine HP toner supplies did not resolve the issue, continue to the next step.
Compatible Printers:
Check the toner cartridge and printer for any packing materials and paper that might be causing the error message.
- Turn off the printer.
- Disconnect the power cord from the printer.
- Look for and remove any additional packing material or paper debris inside the toner cartridge area.
- Check for and remove the orange tab on the toner cartridge.
Disconnect the power cord from the printer.
Look for and remove any additional packing material or paper debris inside the toner cartridge area.
Check for and remove the orange tab on the toner cartridge.
Original HP Ink is engineered to work with HP printers to provide consistent quality, reliability, and value. Save more as you print
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